Privacy Policy

MTDH Management is committed to protecting your privacy and handling your personal data responsibly and in line with UK data protection law.

This Privacy Policy explains how we collect, use and protect your personal information when you use our website https://mtdhmanagement.com/.

Who we are

MTDH Management
Website: https://mtdhmanagement.com/

For the purposes of data protection law, MTDH Management is the data controller.

What information we collect

When you use this website to update your Direct Debit details, we collect the following personal information:

  • Full name

  • Address

  • Tenant reference number

We do not collect any payment or bank details on this website.

How we use your information

We collect and use your information solely to:

  • Identify you as a tenant

  • Enable you to proceed to Allpay to update your Direct Debit details

Once you are passed to Allpay, any personal or financial information you provide is handled entirely by Allpay under their own privacy policy.

Allpay

Our website links you to Allpay to complete the Direct Debit update process. Allpay acts as a separate data controller for any information you provide on their platform.

We encourage you to review Allpay’s privacy policy before submitting your details on their website.

Legal basis for processing

We process your personal data on the basis of legitimate interests, as it is necessary to allow tenants to manage their payment details, and to fulfil our contractual and administrative responsibilities.

How we store and protect your data

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.

We only keep your information for as long as necessary to fulfil the purpose for which it was collected.

Sharing your data

We do not sell, rent or trade your personal data.

Your data is only shared where necessary to enable the redirection to Allpay, or where required by law.

Your data protection rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data where appropriate

  • Object to or restrict how we process your data

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details below.

Cookies

This website may use essential cookies to ensure it functions correctly. We do not use cookies to collect personal or payment information.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: enquiries@mtdhmanagement.com
Telephone: +4401883 770250
Address: MTDH Management, 102 Station Road East, Oxted, Surrey, RH8 0QA

MTDH Management is committed to protecting your privacy and handling your personal data responsibly and in line with UK data protection law.

This Privacy Policy explains how we collect, use and protect your personal information when you use our website https://mtdhmanagement.com/.

Who we are

MTDH Management
Website: https://mtdhmanagement.com/

For the purposes of data protection law, MTDH Management is the data controller.

What information we collect

When you use this website to update your Direct Debit details, we collect the following personal information:

  • Full name

  • Address

  • Tenant reference number

We do not collect any payment or bank details on this website.

How we use your information

We collect and use your information solely to:

  • Identify you as a tenant

  • Enable you to proceed to Allpay to update your Direct Debit details

Once you are passed to Allpay, any personal or financial information you provide is handled entirely by Allpay under their own privacy policy.

Allpay

Our website links you to Allpay to complete the Direct Debit update process. Allpay acts as a separate data controller for any information you provide on their platform.

We encourage you to review Allpay’s privacy policy before submitting your details on their website.

Legal basis for processing

We process your personal data on the basis of legitimate interests, as it is necessary to allow tenants to manage their payment details, and to fulfil our contractual and administrative responsibilities.

How we store and protect your data

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.

We only keep your information for as long as necessary to fulfil the purpose for which it was collected.

Sharing your data

We do not sell, rent or trade your personal data.

Your data is only shared where necessary to enable the redirection to Allpay, or where required by law.

Your data protection rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data where appropriate

  • Object to or restrict how we process your data

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details below.

Cookies

This website may use essential cookies to ensure it functions correctly. We do not use cookies to collect personal or payment information.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: enquiries@mtdhmanagement.com
Telephone: +4401883 770250
Address: MTDH Management, 102 Station Road East, Oxted, Surrey, RH8 0QA